top of page

FAQ.

We’ve compiled answers to some of the most frequently asked questions about our services. If you don’t see your question here, feel free to reach out to us directly—we’re happy to help!

  • How can I get in touch with your customer service team?
    You can contact us via phone, email, or our website’s contact form. Our team is available to answer your questions and provide support promptly.
  • How do you ensure the quality of your work?
    Our skilled technicians and dental artisans use the latest technology and best practices to deliver exceptional craftsmanship. Every case goes through a rigorous quality assurance process before completion.
  • Where are your labs located?
    We have locations in Michigan, London, and Dubai, allowing us to serve dental practices across multiple continents with ease and efficiency.
  • What services does your dental lab provide?
    Our full-service dental lab specializes in model printing, restorations, prosthetics, and advanced dental technology. We also offer in-house photography services for detailed case documentation.
  • Do you accept urgent cases?
    Yes, we prioritize urgent cases and offer ultra-fast turnaround times to meet the needs of your practice. Contact us to discuss your specific requirements.
  • Do you collaborate directly with patients?
    Yes, we work closely with both dentists and patients to ensure personalized care and outstanding results.
  • What is your model printing capacity?
    Our lab is equipped to design and print over 200 models daily, ensuring fast and efficient service without compromising on quality.
  • How do I send a case to your lab?
    Simply contact us for detailed instructions on submitting a case. We provide easy and secure methods to ensure smooth communication and processing.
  • Do you offer consultations for complex cases?
    Yes, we provide consultations to help dentists plan and execute complex cases with confidence. Contact us to schedule a consultation.

NEW CUSTOMERS

If you are a new client, please complete our New Customer Form to initiate your account with us. This allows us to accurately gather the essential information required to ensure seamless case handling and efficient service. You are welcome to submit your first case along with the completed form for immediate processing.

Click below for New Customer Form

OPENING HOURS

Monday - Friday: 9:00am – 5:00pm 

Saturday: 10:00am – 4:00pm

SEND YOUR CASE

If you do not already have account with us please download and fill in the New Customer Form and enclose it with your first case.

  • Facebook
  • Instagram
  • LinkedIn
bottom of page