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FAQ.

We’ve compiled answers to some of the most frequently asked questions about our services. If you don’t see your question here, feel free to reach out to us directly—we’re happy to help!

Frequently asked questions

NEW CUSTOMERS

If you are a new client, please complete our New Customer Form to initiate your account with us. This allows us to accurately gather the essential information required to ensure seamless case handling and efficient service. You are welcome to submit your first case along with the completed form for immediate processing.

Click below for New Customer Form

OPENING HOURS

Monday - Friday: 9:00am – 5:00pm 

Saturday: 10:00am – 4:00pm

SEND YOUR CASE

If you do not already have account with us please download and fill in the New Customer Form and enclose it with your first case.

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